Sutton, Dublin 13
I recently purchased an M BMW from Graham. I would not normally write a review based on customer experience but, in this case, the quality of after sales customer service in particular warrants this note. Graham is a genuine and enthusiastic dealer, and the experience pre-sale was honest and forthright, without being pushy. A few days after my purchase, I experienced an issue with the car (which turned out to be completely my fault) on a Friday evening, and Graham, along with two of his technicians, dropped their Friday night plans and immediately came over to resolve the issue. Graham was there until 1030pm, and again first thing Saturday morning, and saw to it that the problem was resolved and fully diagnosed. I can honestly say that this type of customer service would not be provided by any other dealer (including main dealers) anywhere in the country. Kudos to Graham!